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Privacy Policy

Last updated: 14 May 2026

1. Introduction

ConfiaTech (“we,” “us,” or “our”) operates the website at confiatech.com and provides software development, AI, and digital transformation services. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have.

By using our website or services, you agree to the practices described here. If you do not agree, please do not use the site.

2. Information We Collect

2.1 Information you provide

  • Contact form submissions: name, email, subject, message.
  • Direct communications: any details you share via email, phone, or LinkedIn.
  • Engagement intake: project briefs, technical requirements, business context shared during evaluation.

2.2 Information collected automatically

  • Technical data: IP address, browser type, operating system, referrer, pages viewed, timestamps.
  • Cookies and similar technologies: see Section 4.
  • Approximate location: derived from IP address for locale detection.

2.3 Information from third parties

We may receive information from analytics providers, professional networks (e.g. LinkedIn), and referral partners when you interact with our presence on those platforms.

3. How We Use Information

  • Respond to inquiries and provide quotes or proposals.
  • Deliver, maintain, and improve our services and website.
  • Send service-related communications (no marketing without consent).
  • Detect, prevent, and address fraud, abuse, or security incidents.
  • Comply with legal obligations and enforce our agreements.
  • Aggregate and anonymize usage data for analytics and product decisions.

4. Cookies and Tracking

We use a minimal set of cookies:

  • NEXT_LOCALE — remembers your language choice (1 year, first-party, essential).
  • confiatech-theme — remembers your dark/light theme (1 year, first-party, essential).
  • reCAPTCHA cookies, set by Google when the contact form loads, to detect automated abuse. See Google’s Privacy Policy.

You may block or delete cookies via your browser, though this may affect site functionality.

5. Sharing With Third Parties

We do not sell personal information. We may share information with:

  • Service providers assisting with hosting, email delivery, analytics, and fraud prevention, under written agreements that restrict use to the services they provide for us.
  • Professional advisors (auditors, lawyers, accountants) bound by confidentiality.
  • Regulators or law enforcement when required by law or to protect rights, safety, or property.
  • Successors in the event of a merger, acquisition, or asset transfer.

6. Data Security

We implement technical and organizational measures appropriate to the sensitivity of the data, including encryption in transit, access controls, audit logs, and regular review of our systems. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. Inquiry data is typically retained for up to 24 months; contractual records are kept for the periods required by applicable law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion (subject to legal exceptions).
  • Object to or restrict certain processing.
  • Request portability of data you provided to us.
  • Withdraw consent at any time without affecting the lawfulness of prior processing.
  • Lodge a complaint with your local data protection authority.

To exercise these rights, email contact@confiatech.com. We may need to verify your identity before responding.

9. International Transfers

ConfiaTech operates globally. Your information may be processed and stored in Mexico, the United States, the European Union, the Gulf region, or other jurisdictions. We rely on appropriate safeguards (such as standard contractual clauses) for cross-border transfers where required by law.

10. Children’s Privacy

Our services are directed at businesses and adults. We do not knowingly collect information from children under 16. If you believe we have inadvertently collected such information, contact us and we will promptly delete it.

11. Changes to This Policy

We may update this policy from time to time. We will revise the “Last updated” date and, for material changes, provide additional notice (such as a banner on the site).

12. Contact Us

Questions or requests about this policy:

  • Email: contact@confiatech.com
  • Address: Centro Comercial Sentura, Blvd. Manuel Ávila Camacho 2610, Torre B, Piso 10, Valle de los Pinos, 54040 Tlalnepantla de Baz, Edo. Méx., Mexico
This document is provided as a standard template and should be reviewed by qualified legal counsel before being relied upon for production use. For questions regarding this policy, contact contact@confiatech.com.